Returns & Exchanges Policy

You may exchange or return any Pacas Socks you have purchased through our website for a full refund within 30 days of delivery at no cost to you. It's just that easy.

How to Return or Exchange

Pacas has partnered with Happy Returns to provide you with the most convenient return experience. You have 2 convenient ways to return or exchange!

Return or exchange in-person with Happy Returns

  • Refund/Exchange initiated immediately upon drop-off
  • Thousands of locations nationwide
  • No need to box your items
  • Start your return or exchange online here to receive a QR code for a contact-free drop-off

Return or exchange via mail

  • Start your return or exchange online to receive a mailing label to box and ship your items
  • You will receive an email when your return is received and your refund has been processed.

Complaint Policy

In the event that you receive a delivery containing damaged or incorrect item(s), please contact us here and we will do everything in our power to correct the mistake. When messaging us, please be sure to include your order confirmation number, the email address you used to place the order, and the issues you encountered.