What's the difference between alpaca fleece and merino wool?>
- Soft, cozy & lightweight
- 7x warmer
- Fine yet durable
- Not itchy, more elastic
- Feels natural, looks luxurious
- Itchy, scratchy, & prickly
- Hot, less breathable
- Shrinks and pills
- Low price and quality
How do I wash my Pacas?> When it’s time to wash your socks, you can add them to the washing machine with like colors. Make sure to run your socks on the gentle cycle with cold water to prevent any damage, tumble dry.
Were any alpaca harmed in the making of Pacas?> Absolutely not! Like sheep, alpacas do not naturally molt or lose their coat. It is essential that they be sheared to increase their comfort levels and reduce their risk of heat stroke during the warmer months.
What shipping service do you use?> We ship via UPS with a transfer to your local post office for the final leg of your delivery.
How long does shipping normally take?> Shipping normally takes between 2 - 5 business days. If you feel that your order has been held up or delayed in processing, just email us! We are happy to get to the bottom of it for you and can resolve most shipping issues on your behalf.
How can I check the status of my order?> When you originally placed an order, you received and email that contains a confirmation link where you can get real time updates on the status of your order. If you have an account with us, you can easily keep track of this through your dashboard. If you need any help setting up an account or finding your order status, just email us! Someone will get back to you shortly.
About the Company
Where is Pacas headquartered?> Pacas is headquartered in Chicago, IL!
Can I buy Pacas at a store near me?> Currently, we are exclusively online. However, keep an eye out! You never know when that could change.